Return and Shipping Policy

Return Policy

ALL SALES ARE FINAL.

NO REFUNDS  NO EXCEPTIONS

 

Effective March 21, 2021, we will no longer allow returns or exchanges to ensure the safety of our customers due to COVID-19.


 Thank you for your understanding in regards to this matter.

Shipping Policy

EXPECT SHIPPING DELAYS 

Due to COVID-19, carriers (USPS & UPS ) are experiencing increased delivery times + lags on tracking. If your order hasn’t moved in over a few days or is late, we recommend reaching out to the carrier directly for an update. Unfortunately, we will be unable to issue you a refund for the shipping fee.

 

COVID-19 Shipping Delays

We are doing our best to maintain our shipping schedules, but we anticipate there may be delays in order processing and shipping.  Due to COVID-19 safety precautions in our warehouse, orders may take 7 to 10 days to receive. All orders are processed within 5 business days or sooner depending on the volume of orders.


Pretty Kurvz Boutique processes all orders using the United States Postal Service USPS & UPS.

Priority /Free Shipping orders are processed within 5 business days from the date of purchase. Orders placed on the weekends, holidays will be processed the next business day.

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge.


Shipping fees are non-refundable. If you refuse any shipments from Pretty Kurvz Boutique , you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

 

Priority and  Free Shipping is 7 to 10 Business Days


If within the continental US, your order should be received within 7 to 10  business days.  Once your order has left our store, we will then send out an email to you with your tracking info.  Please allow 24 hours after the item has left, to track your package online with USPS.

 

Overnight & Express Shipping time-frame is 1 to 3 business days


If your order is placed Monday – Thursday by 10 AM EST, your order will be shipped the same day.  You can expect to receive your item the next day; unless you live in a 2- day area.(Contact your local UPS to check your area).

Overnight and Express can not be shipped to P.O Box address.

Orders received after 10am Est and Friday through Sunday will ship our next business day.

Terms of Service


Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Pretty Kurvz Boutique., Copyright © 2021, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

Credit Cards

We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

 

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

  

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Pretty Kurvz Boutique reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

 

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Pretty Kurvz Boutique signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

 

PayPal Payments

We accept gladly accept PayPal Payments. Payments made thru this service are subject to Paypal's terms and conditions.

 

Privacy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Pretty Kurvz Boutique site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also added to our newsletter list. We use "cookies" to keep track of your current shopping session to personalize your experience so that you may retrieve your shopping cart at any time.

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.


Our Store shall automatically charge and withhold the 4% GA Sales tax for orders to be delivered to addresses within Georgia. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.


If you file a dispute and we review your order to then discover that your dispute is fraudulent, you will no longer be eligible to make any future purchases with Pretty Kurvz Boutique.  Any future orders you may complete will be cancelled and you will be refunded to your original form of payment.

 

In the event a product is listed at an incorrect price, due to typographical error or error in pricing information received from our suppliers, Pretty Kurvz Boutique has the right to refuse or cancel any orders placed for the product listed at the incorrect price. Our store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will immediately issue a refund to your credit card account in the amount of the canceled item or complete order if applicable.

Defective Merchandise


Upon receipt, please inspect your order immediately. If you believe you have received defective merchandise, you must contact us within 3 days at prettykurvzboutique@gmail.com so we may address the issue. We cannot make exceptions once you have had the merchandise in your care for a longer period, have washed it or worn it. We inspect every single item that comes through our warehouse to try to avoid such issues as much as possible.

 

Refused Packages

If your package refused or return  from USPS; you're responsible for the shipping cost to re-ship package. Pretty Kurvz Boutique does not issue refunds. 

 

Lost Packages 

Pretty Kurvz Boutique is not responsible for lost or damaged packages due to USPS/UPS error. Pretty Kurvz Boutique does not issue refunds or replacements.